Several years ago I wrote an op-ed piece. It began a conversation about the need to cut out duplication and bureaucracy in home care and ensure that more resources went directly to patient care. The experience, however, was not pleasant. I was personally attacked by powerful health system insiders who were protecting the status quo and the Community Care Access Centres (CCAC) system. So I decided to shut up.
Thankfully, other journalists didn’t. They provided a strong voice against a system that is not working for patients. …
Read Francesca Grosso’s op-ed “Francesca Grosso: It’s time to listen to patients and caregivers”
